*** SIMPLE QUOTE PROCESS - No Personal Details Required - SIMPLE QUOTE PROCESS ***
Plumbing & Drainage
Damage to or failure of the plumbing and drainage system where internal flooding or water damage is a likely consequence, including blocked toilets and external drains.
Security
(i) Loss of the only available key to the property which cannot be replaced, and normal access cannot be obtained.
(ii) Damage or failure of an external lock, door or window.
These are headline covers under the policy. There are some exclusions to some sections. Please read the
policy wording carefully to ensure you fully understand what is covered.
For some additional clarity, this policy is a Home Emergency policy. So it's main purpose is to rectify issues that have occurred unexpectedly and which could be detrimental to the property if left. So there are some issues that would not be covered as they are considered to be general maintenance issues and not of an urgent nature.
Some examples of this would be
If you would like to see some more specific examples of what would and wouldn't be a claim, then please click
here
For most people, it can be hard to cope with an emergency in your property. Most of us aren't that practical in a 'situation' and the problem is that so many different things can go wrong in a house, such that you might need an electrician, plumber, joiner, roofer, locksmith, pest control.
With our 24/7 claims line we are waiting to deal with your situation. We have approved engineers nationwide on call to help when you need us.
Our policy includes boiler cover, pest protection, plumbing, drainage, roofing failure, electrical failure and more, to give you comprehensive cover against the unexpected.
Key Benefits of our Home Emergency Insurance
Our Cover
We have One Plan for One Price
Price for Peace of Mind?
Only £75 Per Year
When you search online for a Home Emergency Policy, you will find that ours is one of the the most competitive on the market and yet we don't compromise on the cover. How we keep the price low is because we have an initial 14 day excess period when you first buy the policy. This prevents people buying the product because they already have a potential claim and means that as a result our claims experience is generally good, which means we can keep our prices low.
We also don't do any costly advertising. We rely very much on word of mouth and recommendation. This allows us to keep our prices low, which benefits all of us.
A sudden and unforeseen situation which, if not dealt with quickly, would in our opinion make the insured property unsafe/insecure and/or cause damage or further damage to the insured property.
The policy has an initial 14 day exclusion. This is simply to prevent people taking out a policy where something has already happened and they want to claim.
However, if you are switching to us from another provider (with no gap in cover) and the policies are similar, then your cover will start immediately
Please note that when your policy comes around for renewal next year, then the 14 day exclusion does not apply.
Under the policy we would make your home safe and secure again until a permanent solution could be found by you or your property and/or contents insurance.
In the event that your home becomes uninhabitable for more than 48 hours as a result of an emergency covered by this section relating to your drainage, the insurer will pay up to £250 (including VAT) for the cost of suitable alternative accommodation.
Probably not. Home and contents insurance often does not cover actual emergencies. Our policy provides cover to compliment your existing home insurance policy, aiding in emergency situations. For instance with a burst pipe. Your home insurance will cover damage caused by the burst pipe, but it won't cover the actual repair to the pipe.
You are covered from the date shown on your policy schedule. The policy will run for a minimum of 12 calendar months. Please note that the first time you take out the policy, you are not covered for the first 14 days, unless you are switching from another provider.
The policy covers boilers that are heated by Gas, Oil or Electric.
The boiler cannot be more than 15 years old and it must be serviced annually.
We cover boilers up to 15 years old. Boilers must have been and continue to be serviced at least once a year in accordance with the manufacturer’s recommendations.
No, the policy does not include an annual service. We recommend that building a relationship with a local Heating Engineer is beneficial for you with regard to servicing of your Heating system. You must have your boiler serviced annually, in accordance with your manufacturers guidelines as a condition of this policy.
If the only toilet in the house is inoperable then yes, this is covered under the policy.
Our Home Emergency Insurance is not a maintenance product so would not cover situations such as tiles falling off the roof. However, if you experience damage to the roof of the insured property caused by adverse weather conditions or fallen trees, this would be covered. This is a ‘make safe’ policy and for example in this situation a tarpaulin may be used to prevent further damage.
Please note that if it's not considered safe for the Contractor to go on the roof without scaffold, then due to the cost of scaffold installation, it's likely that you will not be able to claim
Emergency repairs following an infestation as a result of the following pest in and/or attached to the home and there is clear evidence of the
infestation.
a) Wasp nests.
b) Hornet nests.
c) House mice.
d) Field mice.
e) Rats.
f) Cockroaches.
There is no excess to pay when you wish to make a claim.
You can make a maximum of 3 claims per year.
Where to find us:
111 Bramston Street, Brighouse, HD6 3AQ
Call us: 01484 712300
Email: Use the Contact Us Page
protectyourthings is wholly owned and operated by KIS financial solutions who are authorised and regulated by the Financial Conduct Authority. FCA No. 302556