Primary Heating System
What is Covered?
Emergency repairs following the complete breakdown of the primary heating system which:
a) Results in the complete loss of heating and/or
b) Results in the complete loss of hot water.
What is Excluded?
1. Boilers that are over 15 years old or over 238,000 btu net input (70 Kilowatt);
2. Lighting of boilers, the correct operation, routine adjustment of time, temperature controls or the replacement of batteries;
3. Any form of renewable energy systems;
4. Power flushing or descaling;
5. The replacement of water tanks, cylinders, and central heating radiators;
6. Where an immersion heater or similar is available to resolve the failure; Intermittent faults where this cannot be identified at the time of the contractor’s attendance;
7. Lack of maintenance or neglect by you (you may be asked to reserve funds if your boiler have not been serviced in line with the manufacturer’s instructions or if you have no protection against hard water)
8. Where a boiler can be operated manually to resolve the loss of hot water and/or heating.
Boiler Replacement Contribution
What is Covered?
We shall contribute towards the cost of a brand-new like for like replacement up to a maximum of 50% of the market value, or the amount paid as shown on the receipt, whichever is lower. This is subjective to the Boiler Replacement contribution limit shown within the claim’s limits, and only available upon production of an original receipt for payment. Boiler Replacement Contribution will not be operative unless we or the contractor declare the boiler to be uneconomical to repair. Cover under the primary heating sysyem will then cease.
Please note, our contribution under this section shall not include any labour, delivery or shipping costs.
Alternative Heating Allowance
We will pay a contribution towards the cost of purchase or hire by the insured person (upon production of an original receipt for payment) of alternative heating sources where these are deemed necessary in the event that the primary heating system has failed completely, and it is not possible to reinstate the heating.