Security - Doors, Locks, Windows & Roofing

Section - Security, Roofing & Lost Keys Cover

In the event of an emergency relating to the security or roofing of your home, or loss of the keys to your home, we will provide the following assistance: Security If a security incident happens at your home, we will make sure your home is secure. For example, if your home is broken into, we will board up broken glazing and/or repair or replace broken locks for external windows and doors. Roofing If a roofing incident happens at your home, we will protect your home from further damage. For example, if roofing tiles are blown off during bad weather, we will use a tarpaulin to prevent further damage occurring. Lost Keys If the keys to the main house at your home are lost or stolen and there is no other set available to gain access, we will assist you to gain access to your home for example by replacing the locks and keys

If your home becomes uninhabitable for more than 48 hours because of an emergency covered by this section of the insurance, we will pay up to £250 in total (including VAT) towards the cost of alternative accommodation. Cover is provided towards the cost of hotel room(s) and transport to the hotel only. We will not pay for any food or drink purchased, nor the cost of any parking charges incurred, nor the cost of any entertainment.

We do not cover:

a) Any damage caused by the engineer in gaining access to the home.

b) For a home greater than two stories high which due to health and safety will require scaffold to access, we are unable to offer cover within the roof section.

c) Loss of keys to the main house at your home if another set exists.

d) Loss of keys for any building at your home which is not the main house, including any outbuilding, garage or shed.

e) Internal doors and windows.

f) Replacement or repair of electronic units powering garage doors.