Primary Heating System

Section 4 - Domestic Central Heating Systems
The insurer will provide cover in respect of an emergency which has arisen from the sudden and unexpected failure of your domestic central heating system. The emergency must render the domestic central heating system inoperable and the failure has to be due to mechanical or electrical failure or malfunction of the central heating system.

We will undertake to obtain spare parts as quickly as is reasonably possible. In the event it takes more than 48 hours to achieve this from the first point at which our approved engineer visits you and diagnoses the requirement we will pay a fixed benefit of £40 toward providing alternative heating for your tenants.
In the event your domestic boiler is declared beyond economic repair we will make a contribution of £250 towards replacing it

Exclusions applying to Section 4
a) General maintenance or servicing of the domestic central heating system including, but not limited to, descaling or power flushing, or any adjustment to the timing and temperature controls of the domestic central heating system and venting (bleeding) of radiators;
b) Any non-gas appliances, Elson tanks, separate gas heaters supplying hot water, LPG boilers and dual purpose boilers such as AGAs and Rayburns;
c) Maintenance or replacement of fan convector heaters or heated towel rails or underfloor heating;
d) Corrosion or any work arising from hard water scale deposits;
e) Removal of sludge or hard water scale from the domestic central heating system;
f) Any gas fired appliance whose primary purpose is other than heating, for example a domestic cooker or lighting system;
g) Solar powered panels or ground air and water source pumps.